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Mission

Our mission is to develop and produce for OEMs and installers of air conditioning, heating and refrigeration systems throughout the world innovative products and systems for detecting, evacuating and regulating condensate water. Also to provide them with both quality and service while at the same time upholding respect for the environment and preserving the living environment of its users.

Profile:

As a market leader, the Sauermann Group employs nearly 100 people throughout the world. In 2007, it had a consolidated turnover of 21.5 million Euros. For more than 20 years, it has been designing, manufacturing and selling condensate removal pumps (finishing equipment) intended for air conditioning, heating and refrigeration systems.

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A position of leader won and jealously guarded on the basis of the following fundamentals:

A specific positioning

A recognized brand and market niche gives the Sauermann Group a real strategic asset, buoyed by an air conditioning market in constant progression and a heating market subject to innovation, technological progress and the renewal of equipment.

An unwavering focus on innovation

A comprehensive and constantly improved range of products and services resulting from listening to the aspirations and expectations of its natural client base (distributors and OEMs) and installers, wherever they are in the world.

A rigorous and continuous Quality approach

International competition and the trend towards worldwide standardisation are such that it is no longer sufficient to be content just with just satisfying our customer’s needs and expectations.

The Sauermann Group has defined and put in place a Quality Management System to attain the following strategic objectives:

  • Roll out of the company’s general policy while building our future success
  • Process management
  • Management and empowerment of staff
  • Management of resources and activities
  • Profitability and reliability
  • Management of the environment
  • Quality of products/services
  • Compliance with lead times
  • Building customer loyalty and ensuring customer satisfaction
A worldwide presence
  • The international competition essentially focuses its actions on its favored target regions, namely America, Europe and Asia.
  • The Sauermann Group, for its part, bases its leadership on its international presence, its territorial proximity and its strong networks on 3 continents via 2 production sites, 7 subsidiaries and 2 sales divisions.

In 2007, 75 % of our sales were in the European Union and 25 % outside of the European Union.

Customer Relations: The “Sense of Service”

Through its international presence and its dense territorial networks comprised of its subsidiaries and their teams of technical sales engineers, the Sauermann Group is able to offer its customers:

  • Open feedback
  • Quality services and technical assistance and support well in advance of your customers’ (installers) projects by providing appropriate advice, support and training
  • Strict compliance with production and dispatch lead times
  • A 2 year guarantee on all of its products
  • A highly efficient After Sales Service
  • Information, promotion and communication supports


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An eco-responsible commitment

Following the recent implementation of the RoHs and WEEE European environmental directives in each of its subsidiaries in a concrete and efficient manner, the Sauermann Group has set itself new objectives:

• To make sustainable development a tangible goal shared by every member of staff of the Group, wherever they are in the world.
• To anticipate technical and regulatory changes so as to transform potential constraints into sources of technical, social and environmental innovation.
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